Pella — MidAmerican Energy Company is warning the public about a telephone scam targeting utility customers.
Since last week, dozens of MidAmerican Energy’s customers have reported receiving phone calls claiming to be from MidAmerican Energy. The caller states that there is a problem with the customer’s account and that they need to make an immediate payment to avoid disconnection. The caller asks for credit card or bank account information to process the required payment.
Credit card numbers, account information and personal information should not be provided in response to suspicious or unsolicited calls. If a customer receives a suspicious call or any other unusual contact or offer related to energy services from a person or company, the customer should end the call immediately and notify local law enforcement. The customer should then contact MidAmerican Energy at 888-427-5632 to report the incident and seek assistance.